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Our team is available Monday to Friday from 8am-8pm EST and Saturday and Sunday from 10am-6:30pm EST to assist you.


Filing an Insurance Claim through Your Loan Protection Plan

If you are an existing customer that has purchased our Loan Protection Plan and are facing financial challenges as a result of illness or job loss related to COVID-19, you may be eligible for up to 6 months of coverage.

Call your local branch or our call center to discuss your personal situation and find out more. Alternatively, you can download a claim form, complete it and file your claim. Details on how to file are included in the claim form. 

Download a Claim Form​